Frequently Asked Questions

How do I keep up to date with new products, sales and promotions?

Subscribe to our newsletter from the homepage and we’ll let you know when new stock arrives, when sales are coming up (before the general public!) and when we have any promotions. You can unsubscribe to the newsletter at any time.

 How do I contact SEXYSHOES.com?

You can contact us anytime by email at info@sexyshoes.com or use the ‘Contact Us’ link from the homepage and fill in the form. We are also available by phone during regular business hours between 10 am - 6 pm EST. See our contact information page for full details.

The product I wanted is sold out, is there any way you can get this for me?

We will definitely do our best! Please email any requests to info@sexyshoes.com and we’ll let you know if we can get sold out stock for you. Some back-ordered or harder to get products may incur extra charges, however we will let you know before ordering for you.

Do you ship internationally?

We do offer international shipping, charges will appear once the destination has been entered at the checkout. 

I need the product urgently; can you send this to me express?

Most of our products ship within 24 hours of receipt. We ship USPS within the continental United States and delivery is 2-3 days from order date excluding federal holidays.

We do offer expedited shipping as well. Cal our office or email us to get a quote and confirm that we can ship same day for your rush needs.

Can I change/cancel my order once it has been processed?

If you have made a mistake with your order please let us know as soon as possible. If you advise us of your mistake, and provided the product you did want to buy hasn’t been sold, we should be able to adjust your order for you. The sooner you let us know, the higher the chance that we can rectify it for you. Please let us know by emailing info@sexyhoes.com

What payment options do you accept?

Payment for purchases at www.sexyshoes.com and  can be made through the following:

-       PayPal

-       Visa

-       Mastercard

-       American Express

We also accept Money Order and will hold your shipment until receipt of the funds. You can call our office or place the order online.

What is your Returns Policy?

Our Returns Policy can be viewed at our Returns page, accessible from the home page.