International Shipping FAQ's
INTERNATIONAL SHIPPING
SHIPPING FAQ'S
- List Of Countries for Int'l Shipping:
- About Duties and International Taxes:
- Shipping Carrier Options & Details:
- Int'l Return Policy:
COUNTRIES WE SHIP TO:
Canada
Australia & New Zealand
Europe & United Kingdom
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Holy See (Vatican City State), Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom
Asia & Middle East
Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Hong Kong, India, Indonesia, Iran, Islamic Republic Of, Iraq, Israel, Japan, Jordan, Kazakhstan, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Oman, Pakistan, Palestinian Territory, Occupied, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen
Caribbean & Virgin Islands
Central & South Americas
Anguilla, Antigua And Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), French Guiana, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Montserrat, Netherlands Antilles, Nicaragua, Panama, Paraguay, Saint Barthélemy, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Sint Maarten, St. Vincent, Suriname, Trinidad and Tobago, Turks and Caicos Islands, United States Minor Outlying Islands, Uruguay, Venezuela, Virgin Islands, British Show less
South Africa
At this time, we only can make shipments to South Africa within the Continent
DUTIES & IMPORT TAXES
The customer is responsible for ensuring that the product can lawfully be imported to the destination.
The customer maybe subject to import taxes, customs duties and fees once the shipment reaches your country. Sexy Shoes is not responsible for additional import taxes, customs duties and fees.
Ensure your shipping address is accurate. Sexy Shoes is not responsible for incorrect shipping addresses.
What happens if the package is refused or fees not paid? Sexy Shoes will decide to either abandon the package or have it shipped back to the United States. All fees would be deducted from your purchase price, which in some cases are more or equal to your purchase. If Sexy Shoes abandons the shipment, you will not receive a refund.
CARRIER METHOD OPTIONS
How will my product be shipped? The two most common ways for your items to be shipped internationally are UPS International Expedited and USPS International, each have their own pros and cons.
UPS International Expedited:
- Shipping time average 2-5 business days
- Import Duties and Taxes are included
- Issued a dependable tracking number
USPS International:
- Shipping time averages 10 – 20 days
- Possible custom fees and taxes to be paid locally upon or before delivery
- Usually the more cost-effective shipping method but tracking not available.
What if I am placing a large order? Our Sexy Shoes team is here to help you. If you are placing a large order, please contact us and we may be able to arrange some custom freight options that would help you save on shipping costs.
Does what I am ordering make a difference in freight costs? Yes, what you are ordering does impact freight and duty costs. Typically Apparel and Accessories are lighter and smaller and therefore less expensive to ship. Shoes will incur higher shipping rates. This is one of the reasons why we are part of a small group of online retailers that offer international shipping for footwear.
INT'L RETURNS INFO
Not in love or lust? No worries. If your order isn't quite right, we'll happily take it back within 90 days of purchase.
Returns are simple. Just send us back your item (you're responsible for return shipping charges). We'll give you a refund for the amount you paid for the returning item. Unfortunately, we cannot reimburse for original shipping fees, duties or taxes associated with international orders.
Returning within 45 days: Your credit card or account will be refunded with 2-3 days of receipt and inspection by our shipping department
Returning after the 45 days:You will receive Sexy Shoes store credit, so you can pick out a new sexy item. This credit is just like a credit card and can be used at your convenience.
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